Grievance Redressal

Our Commitment

We value the trust placed in us by our clients. Every complaint, query or grievance received is acknowledged, reviewed and resolved in a timely and transparent manner while ensuring compliance with applicable SEBI regulations and internal grievance redressal procedures.

Our objective is to provide fair, ethical and professional investor support throughout your engagement with TredAce.

How to Raise a Complaint

• Email
  yohandoka7865@gmail.com
• Mobile
  +91 96647 65786
• Contact Person
  Mr. Yohan Imran Doka
• Registered Office
  5-B, 403, New MHADA Colony,
  Vinoba Bhave Nagar,
  Near AC Barkat School,
  CTS No. 916(PT), 917(PT), 918(PT), 922,
  Kurla (West), Mumbai – 400070,
  Maharashtra, India.

While submitting a complaint, kindly provide your full name, registered mobile number, registered email address, details of the subscribed research service, complete description of the grievance and supporting documents (if any).

Regulatory Escalation

If your grievance remains unresolved or you are not satisfied with our response, you may approach the following regulatory grievance redressal mechanisms:

• SEBI SCORES Platform
  https://scores.sebi.gov.in
• SMART Online Dispute Resolution (ODR)
  https://smartodr.in

Record Maintenance

All complaints, communications, investigation records, correspondence, resolutions and supporting documents are maintained by TredAce in accordance with applicable SEBI regulations and statutory record retention requirements.